Vivid care have been so professional and caring from the start of my enquiries to purchase a new bed. The female person I spoke to, I do have her name, was so kind and understanding. I explained my situation and followed her advice and recommendations. I ordered the appropriate bed and having placed the order Vivid care continued to keep in touch. Delivery was made not only on the date but the time was spot on. The technicians assembled the bed and checked it was working correctly. Without doubt a very professional company that I would fully recommend. Thank you Vivid.