I purchased a phone online with Vodacom in July, I returned the phone within 3 days. In July Vodacom took R669 from my account for the phone as it was on contact. They acknowledged that the phone was returned. Yet they have not returned my money. I've called their customer care line for almost 2 months now, and it's September and they still have not returned my money. Pathetic company. Quick to take but take forever to return what is rightfully mine. I will never use Vodacom again. I'm also changing my wifi services that I use with this ridiculous company.
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