Anonymous
Avoid Vodafone at all costs. I have been a loyal customer for over 15 years, happy on Payg. Decided to get a new phone and chose to go onto a contract,. Had issues with the phone, went back with it several times but no resolution. On my last visit the manager was completely uninterested in my issues. I dedided then to cancel the contract. Was put on a cheap monthly contract so I could keep the number until I could get my Payg re instated. Trying to get back to payg was nothing but hassle. Spent 2 hours on phone chat with 4 different people. Then spent another hour later that day with 2 other people. The next day still no call signal and only able to make emergency calls. Spoke to 3 more people, another hour wasted and as yet still not resolved. I will be going now with another provider for sure. Please, anyone new to mobiles, do not go with Vodafone.
10 months ago
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Vodafone Customer-service has a 1.3 average rating from 78 reviews

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