Avoid Vodafone at all costs.
I have been a loyal customer for over 15 years, happy on Payg. Decided to get a new phone and chose to go onto a contract,.
Had issues with the phone, went back with it several times but no resolution. On my last visit the manager was completely uninterested in my issues. I dedided then to cancel the contract. Was put on a cheap monthly contract so I could keep the number until I could get my Payg re instated.
Trying to get back to payg was nothing but hassle. Spent 2 hours on phone chat with 4 different people. Then spent another hour later that day with 2 other people. The next day still no call signal and only able to make emergency calls. Spoke to 3 more people, another hour wasted and as yet still not resolved. I will be going now with another provider for sure.
Please, anyone new to mobiles, do not go with Vodafone.
1 year ago
Vodafone Customer-service has a
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