Travelled into Vodafone Glasgow Buchanan Street to try to sort out an issue with mums phone contact with Vodafone...she is at present in hospital. Its a new contract & phone but her Internet data has run out at a tremendous rate she now received messages from Vodafone asking her to take on more data. She is 83yrs of age does a little bit of Facebook...no YouTube etc. I went into Vodafone Glasgow Buchanan Street store to ask for help with the issue as mums in hospital only to be met by an obnoxious staff member...a nasty female constantly telling me mum would have to get out of hospital and get into the Vodafone store to sort it out. We both have been customers of Vodafone for 30 hrs but we'll be cancelling both contracts and find a supplier who actually cares about their customers...shocking company!!!!