Vida phones service has been appalling. We have them a months notice to get a connection into our new home and they messed it up. The first engineer didn’t do his job, we were then told we had to wait days for another one. There were constant issues with the connection which lead to 3 days without internet and we work from home. A week later we have no internet again. We are now on day 3. Customer services are useless and really unhelpful. They have no idea what going on and do anything to fob you off and get off the phone. The whole thing is a shambles. No not use this company