Vodafone's service is truly disappointing on multiple fronts, making it hard to recommend to anyone who values reliability and customer support. The network coverage is spotty at best, with frequent dropouts and dead zones even in urban areas where you'd expect strong signals. Trying to make a simple phone call or access mobile data often feels like a gamble. Their customer service is equally frustrating. The time spent waiting on hold only to be met with unhelpful or poorly informed representatives is infuriating. Problems are rarely resolved on the first contact, and the lack of communication between different departments often leaves you repeating your issue multiple times. Billing issues are another common headache with Vodafone. Hidden charges, unexpected fees, and incorrect billing are frequently reported by customers, yet the resolution process is slow and cumbersome. Despite their claims of offering competitive prices, you often end up paying more than expected for a service that’s far below par. In summary, Vodafone’s unreliable network, poor customer service, and questionable billing practices make it a provider to avoid. If you’re looking for a hassle-free mobile experience, you’d be better off looking elsewhere.