Ordered 3 phones for Christmas to be delivered to a relative to hide. Vodafone a) got address wrong despite being given correct one, b) tried to deliver to previous address when told I had moved and had correct current address, c) delivered only 2 phones. I have spent in excess of 4 hours today trying to get this sorted. None of their staff have English as their first language so can't understand what they are being told, do not read previous contact information, tell complete lies ie. The phone was delivered, the phone was cancelled, the phone was redirected all on one call. 4 separate complaints raised and not one call back from manager as requested numerous times. Appalling customer service. Did offer to deliver on 25th December when I had to inform him that is Christmas day in our country! Extremely disappointed and unbelievably unhelpful staff.