I spent 4 hours on my landline to Vodafone this morning trying to report a faulty mobile device. Only to be repeatedly told by several different people that my account doesn't exist even though I can see it on line! Moreover I was redirected to several subsidiary companies, eg I-com none of whom had me listed and one proved to be an investment company in the city. And yet, despite denying I exist, Vodafone collect my payment by DD every month
4 years ago
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