I ordered an Apple watch 40mm back in November 2020 , I had it for a few days then spoke to Vodafone to return the watch as it was too small and get a bigger one 44mm. The watch were returned in the 14days cooling off period. It is now 3 months later and the the 40mm Apple watch has still not been removed from my account. I have been on the phone with Vodafone hundereds of times, also been on the Vodafone chat , I lost count how many times and I still gets charged for the watch. They then charge me £5 for a late payment in Decembe even though I were in talks with them about the returned watch. They promised that the watch has been removed and received my bill this month and I still get charged for the watch. I have had enough now as they expect me to pay for it every month and then need to wait weeks to get my money back. I have been on the chat today again for 2 hours and they keep handing it over to somebody else but the problem is still not sorted out.... I have 3 different connections with Vodafone, wish I went to a different provider!