Since taking out a SIM only contract with Vodafone via mobiles.co.uk I have not had a full and satisfactory service. Numerous phone calls have been long, confusing and fruitless with no progress and incorrect information for the reason for not having the full service contracted for. I have also been told that I can only cancel the contract if I pay a cancellation fee of £150. I have had the phone checked out and tried the SIM in an alternative phone to check if it will work effectively in a phone that we know is fine. Am now trying to resolve problem via mobiles.co.uk but rest assured that if I ever get this sorted I will never again touch Vodafone and possibly mobiles.co.uk ever again. Vodafone not only have the worst possible service but the most ineffective and poorly qualified staff I have ever come across. Not good for a Communications Industry to have such poor communication and service for it's customers.