Absolutely dreadful, I was leaving Vodafone due to constant lies and miscommunication over an upgrade I wanted. The upgrade was a month lat and upon several attempts at finding out what is going on, one advisor told me that it would be delivered that day, despite no communication from vodafone or courier. The phone never arrived kept being told few more days. I ended up cancelling, my whole contract but waited till the actual termination before using the Pak code. I needed an updated pak code, potentially 10 mins tops once in the right department. I kid you not, I spent 4 hours was transferred 7 times from billing to cancellations and back, no one could give me a Pam code. It's ridiculous. Stay away!!!!