Vodafone have by far the WORST customer service I have ever experienced - do not go to them!!! I've spent hours and hours (probably days) on hold waiting to speak to someone - even their 'live chat' function is less than useless - and then when you finally do get through they fob you off saying they will speak to a manager and call/text you back with more details.. Of course they never do. So you end up in a vicious cycle of spending another day on hold, rinse, repeat. Unless you will never need any support or help with your contract DO NOT GO TO VODAFONE. It's not worth the hassle.