Terrible!!! The advertised deal wasn't what we were told when we went to collect the sim, so cancelled immediately. The woman at the shop assured us it would be cancelled and have nothing from them. Come to check my credit score and find that for 5 months it's been "paid on time" and is still open but affecting (negatively) my score. Trying to call customer service... What a joke, 1st time over 30 mins on hold we call from another phone while on hold but instead to sales and was answered within seconds (for wanting to open a new contract lol) when I explained the situation, I was placed on hold while they speak to manager... But then never taken off hold, call on another device but get through to someone who tells me to call back on another day... I shouldn't be calling at all as it isn't my mistake and isn't my fault and shouldn't be my problem especially having to pay for all these calls. Would I recommend... Omg only for someone I hated and wanted to suffer them. Not their customer and don't want to be.