'Don't worry'
'Please rest assured'
These are all their customer services reps can say.
I've been trying to cancel a contract for THREE weeks now- requested a cancellation on day 5. Still waiting for a returns bag. Now being threatened as I have apparently not paid a bill (despite having a direct debit set up). Unable to return a phone I bought online but collected in store in the same store. Spending an hour every day on hold for an advisor is just appalling.
DO NOT JOIN VODAFONE
9 years ago
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