I have a Vodafone Business Manager who manages my multiple numbers. They signed me up for a 12 month deal but did not advise me when the contract ended as the prices then increased by 60%. I have made a complaint to the UK office but have been contacted multiple times by Charlie (not his real name) in India . They claim to have sent emails of the ending contract to the same email address as our invoices but when I asked for the email address they informed me of an incorrect email address, no wonder I didn't receive any notice. I asked to speak to someone in the UK but they refused. Vodafone needs to understand some simple rules of operating a business. I live in the UK, I have UK telephone numbers, I pay my account in the UK with GBP so I want to talk to a manager in the UK not someone in India who is working for Vodafone on the cheap.