"customer service experience" Yesterday we were at Vodafone store at Chatswood, we talked to one of the ladies there, I explained to her that I don't have SIM card for my old number and I need one, she recharged the number without giving me a SIM card. I thought she might right that I wouldn't need that?. After we left I tried to make a call it didn't work, I went back to the store telling her it might because the the no SIM card, she said yes there is no SIM card? you need a SIM card???!!! she didn't apologized that she forgot or just ignored me telling her that I need a SIM card, anyway she was very unpleasant, her tone was arrogantly and unsophisticated. We wouldn't be frustrated if she is not so good in her job and she is trying to learn, but he attitude bothered both of us! Thanks!