LOYALTY COUNTS FOR NOTHING WITH VODAFONE !!!!!! I have been a Vodafone customer for over 20 years and I am disgusted with the way they have and are treating me. I need to migrate my sim only pay monthly account to one which would give me access to global roaming and have had many web chats and phone calls where I have been told it can be done by one advisor then another says it cannot be done. I have proof of this through the chats I have had and will be making an official complaint to Vodafone head office and to Ofcom as I feel truly let down by them. It seems that loyalty counts for nothing with Vodafone. I will also give them bad reviews on any other platform that I can as people should know that their customer service is atrocious. I am looking into leaving them, but alas I am tied into a contract and I cannot do anything until that ends or to pay the exit fee!