I was in store with my parents while they were upgrading their phones and the person in store upgraded my phone by mistake (as it is under my dads account). This totally left my phone dead. I couldn't make and calls or texts. The didn't seem too fussed about the issue either. All they could say is that it was completely their fault. On top of this they had to go across to another shop to get some change for our refund. Unbelievable customer service. Wouldn't recommend to anyone.
9 years ago
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