My $645 refund dating back to July has still not been processed by Vodafone. Their so called, "Customer Care" is all fresh air. The Vodafone review team tell me how sorry they are. Dont believe it! They've done nothing thus far. The CareTeam actually forgot about me and two weeks later, asked how they could help. I'm done engaging with them. My next exposure of this "No Service" company is"Fair Go", then debt collection. I'll be voting with my feet. Don't use Vodafone unless you like dealing with an Indian Contact Centre. No NZ Contact available. 0/10. I've kissed my money good bye!