Long story short- utterly disappointing and highly frustrating experience. Vodafone is sweating and promising to cancel my order which takes them a month (!!!!!) despite all the obligations are fulfilled from my side. More than that I’m facing charges out if my plan and my phone was suspended and not working for one day die to technical issues within Vodafone company. I spent around 25 hours talking to different advisors during last four weeks and the order is still open and charges are still applied to my account. Would NOT recommend this company dir to a very poor customer service.
2 years ago
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