Absolutely useless, money grabbing company. Have cancelled both mobiles with them due to poor customer service and billing practices that border on criminal. Despite cancelling, they still took money for future billing period, even though they knew it was cancelled beforehand. Apparently you have to cancel or use your PAC at least 22 days before they generate the bill, so basically they are always holding vast sums of ex customers money interest free. 2 step verification together onto app, them they want you to put in personal info for further security on an Internet chat. I'm done with this Mickley mouse company, especially in light of their policy of in contract price rises well above inflation. 25% in 2yrs. Yeah screw you Vodafone.