Literally the worst service ever. 5 hours on the phone and 4 hours on online chat trying to sort a broadband order that was placed on 14th Feb and due to activate on 1st March but failed due to their system not placing the order (despite me as the customer receiving an order confirmation). Constant assurances by customer services that activation will be expedited are all lies, tried to arrange equipment to be sent ahead of time to use the 4g backup and this failed to be actioned as well. It’s actually hard to put into words how appealing this service is.
2 years ago
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