AVOID VODAFONE!!! My advice to everyone out there. DO NOT USE VODAFONE!!!!! Use some other phone network. It's just not worth it! I wish I could give 0 stars for this review. I've been a Vodafone customer for 10 years now and their customer service in the last 2 years has gone completely down the pan. Honestly the worst experience I've ever had! I'm definitely leaving at the end of my contract. - Terrible experience trying to get through to a phone adviser. Long call hold times. Automatic security doesn't work and is a waste of time. - Phone advisers regularly pass you on to one of their colleagues without telling the colleague anything about your issue and you have to go through security again! - Regularly promise to fix things for you but never do anything - resulting in you having to call them back several times - Constant barrage of pointless offers from them - Constant barrage of surveys on their service. Regularly tell them how bad they are but never get any call back from them to try to resolve it. - Constant technology issues causing incorrect charges to your account - Every call to them is guaranteed to take over 20 minutes. Most take 40 minutes!!! Time wasters!!! - Impossible to get to speak to a manager. Request them to call you back but they never will.