Vodafone customer service by numbers:
1 wrong phone delivered.
31 outgoing calls to customer service to resolve.
16 customer service people spoken to.
11 promises to resolve (broken)
10 promises to call me back (broken).
1 call back.
380 minutes calling customer service
240 minutes on hold listening to Coldplay, Ellie Goulding and anon (only 3 songs on a loop!)
36 days billed for a phone not received.
0 resolution.
9 years ago
Vodafone has a
1.2
average rating
from
2,012
reviews
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