My phone went in for repair. After 2 weeks I enquired about it and they said it was in the sore for pick up. It wasn't.
Rang again they said it was in workshop on final test. I asked them to make sure & they hung up
Rang again, they said they can't find it as it was book in under the wrong ref number.
How many lies does it take? Eventually got the phone a week later.
I complained in writing and by email twice and been ignored twice.
Stay away from Vodafone as absolutely disgraceful treatment.
8 years ago
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