Sent me my upgrade (broken) had to sent it back they tried to accuse me of stealing a faulty phone then finally got a replacement phone after about 6-8 weeks the headphone port keeps flickering, I sent my phone off for 2 weeks got it back nothing fixed had to go into the Vodafone shop! 45mins- hour wait!! To get my phone sent off for another 2 weeks to be sent a brand new phone! When I tried to come out of my contract they threatened a £750 fee! Lets just say I will not be recommending them nor will I be using them in the future! All advisor are a waste of time!