Firstly, if I could give this company 0 stars I would Do not, do not get anything from Vodafone. I ended up being £75 out of pocket for an item and service that I did not need. Firstly, I went into a local branch to get mobile access for internet connection on my phone . I was mis sold a mobile Wifi (£25), put on a yearly contract (£25 for that month). Guy in the shop told me to cancel contract on Tuesday after the Bank holiday, when in fact I should have been told to cancel the contract on the same day. Misinformation. Also ended up getting a default put on my credit report. I rang them regarding what this was for and was told I owed £25 (another £25, for what?) because I did not cancel in time. NOBODY at Vodafone had the decency to contact me. Have not even had a letter from Vodafone about this £25. Only found out when I checked my credit report and saw 'You opened your VODAFONE LTD GEMINI (I)'. I will never have anything to do with this mobile company again. On checking up what Vodafone Ltd Gemini was I saw that vodafone were getting a disproportionate number of complaints that Vodafone is damaging people's credit files through carelessness and poor systems. If you have suffered as a result of inaccurate data being entered onto your credit file then you are not alone. You should make an immediate written complaint to the:- Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Hope this helps other people not to go through what I did and end up out of pocket and credit file being damaged.