Spent an hour being passed back and forth to different numbers, which then just sent me back to the same place, which I wasted an hour doing! The way that the main menu on the Vodafone helpline is done is absolutely terrible as my issue did not come under any catagory on that main menu! I finally got in touch with an advisor who then sent me to the wrong place, the customer service helpline is awful! If anyone needs help, use the live chat that is available on the Vodafone website as my issue was resolved within 10 minutes! If I had the option I would have not even given one star!