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Christopher
Talk mobile customers being put on to Vodafone, don't do it!! New deal sim only, just never arrived on day told, kept phoning, 3 or 4 times to see where it was, then 2 arrived on same day! Put in phone didn't work, phone again to be told sim no good will send another!! I said I have another as you had the foresight to send me 2!! This worked then letter arrived saying my plan was £22, phoned again to say it is £11, they said they couldn't do it for that!! Despite every time l rang one of the security questions was how much is your plan!! £11 I said, yes sir that's correct!!! One phone call customer advisor asked where abouts I was calling from! Told him and then he said guess where he was!! I said I don't care just can you sort this out! He said go on guess I will give you a clue, I said it's ok, he then said he was in Alexandria Egypt!! I said good nice and hot then!! but can you sort my SIM card out, he couldn't. He said he could but it never arrived. Cancelled.
7 years ago
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Vodafone has a 1.2 average rating from 2,012 reviews