I went to a store about a charge i didn't incur for a number i didn't call. I didn't call this number and didn't even have this number saved. When I went to their stores to show them they disregarded this and my bill went through as £260. This is terrible customer service. Not only was I charged wrongfully, my bill was falsified. Terrible network. When I spoke to their customer advisor he brought up the bill and was showing me the bill as if I was lying about calling the number.
7 years ago
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