Customer service is shocking. They rang me and asked me to take part in a survey. Then as a thank you they sent me a 'free' tablet as a gift but then charged me £15/month for it. When I complained and asked them to take it back they said I was locked into a 2 year contract and would need to pay £300 to get out of it. I had never signed anything but Vodafone don' see a none signed contract as anything other than a signed contract. Don't believe a word Vodafone customer service tell you and stay well clear of the company.
7 years ago
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