They lure you into a broadband deal with a free gift, which you can only claim after the cooling off period, with a code which does not work when yo finally receive it, and when I try for the 5th time two weeks later, all I get is an error message and then when I email the TLC company that this is outsourced to they are saying that I am a day too late! I can't call them and when I call to complain at Vodafone, they don't even log my complaint and just refer to TLC. TLC just refers to T's and C's. They should ask me to choose the gift the moment I join, as part of the registration. Then only deliver it after 45 days if they apparently don't trust their clients. When I recieve a text to ask me for my opinion of the call to Vodafone, I can't even send a bad score! Wifi glassfiber is very slow as well, connection is disrupted every minute. Regret signing for 2 years, will certainly leave straight after that.