I have been with Vodafone for over 8 years, heaven knows why! The customer service they provide, or rather don't provide, is the worst I have ever experienced. They all seem to make promises to sort things, but then when you check, they haven't. Plus you are always on hold for an average of 30 to 40 mins per phone call, and when it takes 3 or 4 or 5 or 6 or more times to call and resolve issues, it seems as though you spend more time on hold to them that not! I am finally coming to my senses and leaving them!
7 years ago
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