i ordered an item shown as in stock for next day delivery and paid in full. item was for a trip to France i was making 5 working days later. order was confirmed nothing arrived and i went to france. returned after a week still no goods or communication. Phoned at great expense and time and was told what turned out to be a pack of lies. phoned a week later at great expenxe and time told goods were now in office and would be shipped immediately. another pack of lies. after another week i phoned etc. etc. told again goods are ready for shipment. after 5 days i contacted Mastercard who accepted my claim and within 3 days they repaid my cash. to this date i have still not received any msg or apology from Vodaphone. they must think they are like Carillon, too big to fail.