I ORDERED BROADBAND FROM THEM ON 21ST MAY WHICH THEY PROMISED THAT MY SERVICES WILL BE ACTIVATE ON ON 4TH OF JUNE AND I WILL RECEIVE ROUTER WITHIN WEEK AFTER PLACING AN ORDER. TODAY IS 6TH OF JUNE AND I AM STILL WAITING FOR ROUTER AND MY BROADBAND SERVICE ACTIVATED ON 4TH OF JUNE. THEIR BILL PAYMENT STARTED AND I SPOKE TO STAFF EVERYDAY FROM 2ND OF JUNE AND EVERYONE SAYING IT WILL COME NEXT DAY AND THEY WASTED WEEK. TODAY I SPOKE TO PAUL WHICH IS ENGLISH GUY AND HE DON'T UNDERSTAND ENGLISH. WHEN I ASKED HIM TO CAN I SPOKE TO YOUR SUPERVISOR OR MANAGER THEN HE CLEARLY REFUSED AND SAID TO ME THAT FIRST I HAVE TO TELL HIM REASON WHICH I ALREADY EXPLAINED HIM BEFORE REQUESTING TO SPEAK TO MANAGER. I THOUGHT FROM LAST WEEK I WAS SPEAKING EVERY DAY WITH STAFF AND THEY COULDN'T HELP, SO I WILL RAISE ISSUE TO THEIR SUPERIOR PEOPLE AND THEY CAN HELP ME OUT. BUT I AM VERY DISAPPOINTED WITH VODAFONE AND IT WILL BE MY FIRST AND LAST ORDER.
7 years ago
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