Been a loyal customer with 3 family lines with them! On trying to reduce my monthly bill ended up being quoted £0.50 per line more! Gavin who just did not want to listen,just wanted to finish the call by reading the t&cs . Whoever would ring up to reduce their bill and end up more expensjve! Teach your staff to listen and value your customers. They may not always be yours.
6 years ago
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