cannot log into my online account. been overcharged over the past 18 months (did not apply discount as well as charging twice for a service!!). speak to operators who are very polite but have no clue of what you are saying and even less of a clue of what you want. 'escalate' complaints and talking to 'supervisors' these promise to ring back. no one ever does.the list of problems is literally endless!!! i have no idea how they can still operate. shameful and unacceptable are understatements
6 years ago
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