Been with Vodafone for years my monthly account for phones is £112, couple of years ago I took out broadband with them on 18 mtg contract after couple of months price went up so after the 18 months I give 30 days cancellation notice, I was given a disconnection date, I paid my last direct debit then stopped it. On the 1st of December I received a letter off a debt company on behalf of Vodafone saying I owed £17, I phone vodafone to ask why I'd received the letter when my phone and broadband was paid by direct debit. Vodafone answer was I owed them £7 as I wasn't disconnected on the date I should have been and the £17 was because of a late payment, I explained that I'd not had any notification or contact from them to let me know I owed them £7, their reply nothing they could do now it gone to debt company, and they was sorry they had not contacted me,it's strange that I'm still paying them my £112 for phone yet the company as now ruined my excellent credit rating,I'm one angry customer who wants out of his phone contract now with them.