I had a contract with Vodaphone that expired and while I was considering my options my mobile was stolen. I rang Vodaphone to inform them of the theft and told them I was cancelling my direct debit as my contract was up. Ok or so I thought. Three months later I got a letter from a debt agency stating that my debt had been passed to them from Vodaphone and that I owed money. I explained what had happened and then contacted Vodaphone again. I'm still waiting for a resolution but will be contacting Vodaphone again today to TRY and speak to a manager.
6 years ago
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