I had no other chance just to write a bad review. I am a Vodafone customer with 3 contracts and for 5 years already. This is not the first time that I try to change something (upgrades, change direct debit dates, etc) and they never ever could complete what they promised. I contact them every single month to change direct debit date, they say the have done it, i recieve the text message to confirm it and next month.... Everything stay the same... Also last year my contract ended and I contacted them to uprage to a sim contract only and for 3 more month they were not able to take the right amount!!! I had to compain each month and then for 3 more month I had to beg for a refund or overpayment. How could dare this such a big company, like Vodafone???? Horrrrrrible service!!!!