Ive been with vodafone for 5years, everithing was great utill I decided to upgrate my tablet. Ive rung them last Sunday, they've offered me Samsung tab s5E with 15gb data for £20.80 pm. I accepted the offer and was waiting for my new tab today (tuesday). After ive not received my order or any confirmations what so ever, ive rung them to ask why and was told there was no order made at all. Then theyve attempted to place another order for me but claimed ive ordered a completely different tab with less data (how come if there was no order placed????). Then i managed to get my initial deal and placed an order again. After a few hours a complaint department got back to me to check if all has been sorted and said there was no ordered placed AGAIN and again tried to offer me different product for different price. My daughter was very upset as shes been waiting for it since Sunday. We decided to switch to another company when our contracts will end.
6 years ago
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