Disgusting customer experience having a guy called Joe laugh at me wouldnt give me any other details other than he's at Vodafone in Newcastle. Been overcharged on my bill even though I've cancelled it, previously after a 40 minute call speaking to a manager called Brahim who told me I would only have 6 pound come out of my account on the last bill to then be charger a lot more I'm not happy at all. I then call Vodafone who yell me I have to now wait until the end of the month for a refund, not good. Had I have been told the correct information from the start I wouldn't be so unhappy. Never wpuld I use Vodafone again or recommend anyone else to.