Vodafone are an awefull broadband provider. My internet service was knocked out by a storm, and i fought their customer support hard to get them to send and engineer, they continually promised to but never did, after 3 weeks of no service i changed providers. 2 days before my new service was about to start they sent an engineer who found out the problem was a storm damaged router, they said Vodafone would send a new one but i said not to bother because in 2 day i would be receiving internet from a new provider. Now Vodafone has the audacity to say i owe them £170 for leaving when its their fault and they are refusing to waive the bill because of their terrible service, how can i be expected to pay £170 for being mistreated this way? Avoid Vodafone.
5 years ago
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