Vodafone lies ! I have transferred 3 telephones now from Vodafone to other providers. Customer service is 0, I am physically unable to review Vodafone any lower. My last phones contract expired 24th September, the same day I requested a pac number and informed Vodafone that I was leaving again. The issues since are regarding the nuc number that unlocks the phone so that I can then use another supplier. I was initially informed by customer services online that the nuc number could be obtained within 5-7 mins, I was pleasantly surprised, nothing happened though, so I contacted Vodafone again to be told that I would receive my Nuc number within 24 hours, one day passed without any response from Vodafone, so I contacted them again, I was then informed that the process of obtaining the nuc number would take 7-10 days , nothing has happened, not surprised. I contacted Vodafone again today and after 2 hrs I was informed that Vodafone had tried to call me ? How stupid can a company be ? Vodafone terminated the phone use on the 24th , so why would they call then ? They have my email address, but obviously emailing a customer requires a level of common sense that customer services have not reached yet. I have emailed Vodafone on a number of occasions without reply. Today they even claimed that I never had an account with them. If I thought that driving 45 minutes to Newbury and visiting Head office would do any good, I would be there, this afternoon. I cannot stress to anyone enough, do not put your custom with Vodafone, find another provider, who treats its customers better.