Why do you make it so hard to get in touch? You email me recently saying i owe you money but dont say what its for and as I am no longer a customer I can't log in to my account to check. I call your phone number whiich is an automated system and is awful to use with limited options for what I needed. Finally I get though to someone who is rude and won't give me his name and after asking for my name won't speak to me as I don't remember my pin number even though I can confirm who I am from DOB and address etc.....then told I have to go to a local store with ID to sort it out. I don't even know the email sent to me is genuine......JOKE!