Persuaded my wife to join me at vodaphone purely because the signal was better in our home. We obtained a PAC code to keep her old number and went to purchase the new phone. Six days later and after 3 attempts they have managed to delete the temporary number on my wife's phone and not transfer the old number across so she's now got no phone ( and that mess was the complaints department). They now suggest going back to the shop and getting a new temporary number and starting the process all over again!! Oh and when you sound a little upset about the incompetence they feel hard done to. 😡😡😡