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Anonymous
Worst customer service I have ever experienced in my life. Both call agents and live chat agents are totally incompetent in solving issues that shouldn't have ever existed in the first place. Whenever there is an issue, they would need constant 'checking up' from me over the phone and live chat (around twice every day) just to resolve issues slightly faster despite that it is their job to do so. Are they getting paid under minimum wage because they all seem to be very consistently incompetent?
4 years ago
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Vodafone has a 1.2 average rating from 2,012 reviews