Attempting to use this streamer has been nothing but frustrating. Upon receiving the Primo I discovered that it had a defective power supply. I purchased a power supply replacement from Amazon and powered the Primo up. I purchased a lifetime superstar license but could not find streamer options from the sources menu. I contacted Volumio and was told how to find options for Qobuz and Tidal. I signed up for both and all was well for 3 days. Today I discovered that my Tidal and Qobuz account is missing from the source menu. I cannot stream Qobuz and Tidal because they are not in the sources menu. I would like to return the Primo for a refund.