In April this year I tried to contact "Volumio" with regard to their erratic commercial processes and the low performance quality of Volumio 3. I finally received a response on 4 July. My response sent 30 September is below: Monica Many thanks for your delayed response. I must admit that I rarely find organisations as unresponsive as those of Volumio, its partners and owners. I did not receive any response whatsoever. I eventually renewed my subscription for another year at the lowest price I could find on the web, emails etc. At that time, I could not find a suitable alternative. Today I am using Volumio to stream Spotify and every playlist jumps from track to track for at lease half a dozen times before playing a track...... Here it goes again........ I have no problems streaming directly from Spotify. The loading of Qobuz seems to be a random process, sometimes it does, sometimes it doesn't. I see you are launching a new product which has at its heart Volumio 3, are you sure it is ready? I will definitely look very, very hard to find an alternative when I am asked next year, by the most unfriendly organisation in the world, to renew my subscription. If you are considering Volumio I suggest, like me, you try to find an alternative. Oops, my tracks are jumping again,,,,,,,