Placed an order for 3 cushions on 9 December. Received DPD Trivial Pursuit game instead. Replacement cushions ‘sent’ on 18 December. Enquired after their whereabouts on 23 December and again 3 times in January. Was told on 4 January they had been received back in warehouse, but we’re being sent out again that day. One week later, enquired again, and was told they were being sent out that day-12 January. Enquiring about delivery date on 16 January was told they had not had these cushions in stock, yet they had taken the money and repeatedly told me they were en route. A sorry tale.